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Cake Meds
Existing Patient FAQ

Existing Patient FAQ

Here you'll find info on how to manage your account, contact your physician, etc.

My Account

I am having trouble logging into my account.
How do I update my billing information?
How can I download my receipt?
How can I update my shipping address?
I need to change my email address.
I have an account on hellocake.com. Why do I need a separate login for my meds?

My Prescription

I'd like to speak to my doctor regarding a non-emergency medical issue.
I have a medical emergency.
When will my prescription ship?
How do I get a refill?
How can I pause my Cake Meds subscription?
How do I change the frequency of my current subscription?

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Cake Meds